More points against Jetstar

[mrsbrown]

I succumbed and decided to go to November Crown by plane 'cos Jetstar flights were $59 to Launceston.

Today they rang me to tell me that the flight times I had booked don't exist anymore so now I'm going to have to leave work early on Friday to catch the 5.15 flight, instead of the 8.50pm flight. grrr.

I won't get as much tourist time either. My 10.20pm flight on Tuesday has become a 6.45pm flight instead.

I think I'm going to change the friday flight to a sparrow fart flight and spend Friday being a tourist on my way to Port Sorell instead of working. Of course the kids will have to take a day off school too, but oh well.

I paid extra to have flights at those times, I'm thinking I should ask for a refund.

Comments

[little-bethy.livejournal.com]

A friend of mine flew to Cairns recently with Jetstar, and initially chose between a 6pm flight and an 11:30 flight. She chose the earlier one, even though it cost more, and then a few weeks later they told her that flight was no longer available so she had to catch the 11:30 one anyway... but they charged her the same price! Unfortunately she had to chuck a massive wobbly with them before they even vaguely considered reducing the cost of her flight to the same as the originally advertised price of the 11:30 flight.

[mrsbrown.livejournal.com]

Yes it's bad that she had to chuck a wobbly, but good because I know it can be done!

thanks

[pseudicide.livejournal.com]

I say ask for a refund too.

Athol and I are getting in around 10:30 or 11 am on the friday, and have a car, and are likely going to be doing the touristy thing too. We should all tourist!

[mrsbrown.livejournal.com]

Rang and changed flights to arrive at 9.25am Friday.

Asked for refund and got fobbed to write a letter to Customer relations. Letter is now written.

Rang them back and the first person I spoke to had failed to change my flights, so I made sure they were changed!